Jon MacDonald · Operations & AI transformation leader
I make operations run fastersmootherbetterstrongerI build AI-driven digital toolswebsitesappssolutions
I find where work gets stuck, then build the fix: workflows, systems, AI tools, and the training that makes them stick.
- 85%fewer missed deliverables
- 3 daysper landing page, down from 2+ weeks
- 60%reduction in new-hire ramp-up time
How I build
Four rules I build by.
- 01Plant the seed early
- 02Simplicity breeds complexity
- 03Curiosity is key
- 04Don’t make me think
How I build · Rule 1 of 4
Plant the seed early.
The sooner the seed goes in, the sooner it grows. A rough first version teaches more in a day than a month of planning.
How I build · Rule 2 of 4
Simplicity breeds complexity.
Simple parts, joined well, become powerful systems. Keep it simple early, and it can grow exponentially later.
How I build · Rule 3 of 4
Curiosity is key.
Every bottleneck starts as a question nobody asked. I keep asking why.
How I build · Rule 4 of 4
Don’t make me think.
If a tool needs a manual, it isn’t finished. The next step should always be obvious.
Borrowed from Steve Krug’s Don’t Make Me Think.
Next · section 4
What I bringStand-in: the forest’s cubes fly together into six building blocks.
The long way
I got here the long way.
Marketing, project delivery, communications and accounts, then operations and AI. I learned where work breaks from inside each one.
This part needs 3D graphics, which this browser has turned off. The short version is just below.
The short version
The resume.
Jon MacDonald · Operations & Delivery Leadership
Profile
Experience
Next · section 6
HelloStand-in: every cube flies back into the logo.
Good input. Good output. Great hire.
Hello
Hi, I’m Jon.
Hiring for AI transformation, digital solutions or operations leadership? Let’s talk.
587-437-8029
Off the clock: 3D printing, songwriting and disc golf.