Jon MacDonald · Operations & AI transformation leader
I make operations run fastersmootherbetterstrongerI build AI-driven digital toolswebsitesappssolutions
I find where work gets stuck, then build the fix: workflows, systems, AI tools, and the training that makes them stick.
- 85%fewer missed deliverables
- 3 daysper landing page, down from 2+ weeks
- 60%reduction in new-hire ramp-up time
How I build
Four rules I build by.
- 01Plant the seed earlyA rough first version teaches more in a day than a month of planning.
- 02Simplicity breeds complexitySimple parts, joined well, become powerful systems.
- 03Curiosity is keyEvery bottleneck starts as a question nobody asked.
- 04Don’t make me thinkIf a tool needs a manual, it isn’t finished.
How I build · Rule 1 of 4
Plant the seed early.
The sooner the seed goes in, the sooner it grows. A rough first version teaches more in a day than a month of planning.
How I build · Rule 2 of 4
Simplicity breeds complexity.
Simple parts, joined well, become powerful systems. Keep it simple early, and it can grow exponentially later.
How I build · Rule 3 of 4
Curiosity is key.
Every bottleneck starts as a question nobody asked. I keep asking why.
How I build · Rule 4 of 4
Don’t make me think.
If a tool needs a manual, it isn’t finished. The next step should always be obvious.
Borrowed from Steve Krug’s Don’t Make Me Think.
Next · section 4
What I bringStand-in: the forest’s cubes fly together into six building blocks.
Good input. Good output. Great hire.
Hello
Hi, I’m Jon.
Hiring for AI transformation, digital solutions or operations leadership? Let’s talk.
Off the clock: 3D printing, songwriting and disc golf.Resume
AI-driven digital transformation and operations leader.
Workflows, processes, systems and team leadership, scaling agency operations for 50+ client accounts.
Jon MacDonald · Web Development Manager · AI Transformation & Operations
Download resume (PDF) ↓